Customer services job in lahore April 2025
Are you passionate about delivering excellent customer service? Do you have a knack for effective communication and problem-solving? Orient Biz Tech is hiring full-time Call Agents in Lahore, and we’re looking for driven individuals to become a part of our growing team. If you're ready to work in a dynamic, supportive, and forward-thinking environment, this opportunity is for you.
About Orient Biz Tech
Welcome to Orient Biz Tech, a leading name in digital marketing and business process outsourcing (BPO). We stand at the intersection of innovation and efficiency, offering custom digital marketing strategies and BPO solutions tailored to meet the unique needs of each client.
Our mission is to amplify online presence and streamline business operations, helping brands grow with precision and purpose. At Orient Biz Tech, we don’t just deliver services—we build relationships. Our team of dedicated professionals is committed to personalized support, ensuring our clients achieve digital success in a competitive market.
Call Agent Job Description – Join Our Team in Lahore
We are currently seeking full-time Call Agents to join our on-site team in Lahore. This is a fantastic opportunity for individuals who thrive in a fast-paced environment, are eager to build a career in customer service, and want to work with a company that values growth, teamwork, and innovation.
As a Call Agent at Orient Biz Tech, your key responsibilities will include:
Handling inbound and outbound customer calls in a professional and courteous manner
Responding promptly to customer inquiries and providing accurate information
Managing and resolving customer complaints efficiently
Maintaining up-to-date and accurate customer records
Collaborating with team members to ensure overall client satisfaction
Adhering to company guidelines and service standards
Our Call Agents are the voice of the company, often serving as the first point of contact for clients. Your role will directly impact how customers perceive Orient Biz Tech, so we’re looking for individuals who are not just skilled communicators, but also passionate about delivering exceptional service.
Qualifications and Skills We’re Looking For
To succeed in this role, you should possess the following skills and qualifications:
Excellent communication and listening skills
Strong interpersonal and conflict resolution abilities
A customer-first mindset with problem-solving skills
Ability to maintain detailed customer records with accuracy
Comfort working independently and as part of a collaborative team
Prior experience in a call center or customer service role is a plus
Basic computer literacy and familiarity with CRM tools
A high school diploma or equivalent (higher education is a plus)
Why Choose Orient Biz Tech?
We believe that our people are our greatest asset. When you join Orient Biz Tech, you're not just taking a job—you’re building a career. Here's what you can expect:
Supportive work environment with professional growth opportunities
Competitive salary and performance incentives
Access to industry training and skill development
Work with a passionate team focused on innovation and excellence
Be a part of a company that values integrity, transparency, and results
Our work culture promotes continuous improvement, open communication, and employee recognition. Whether you're looking to kickstart your career or grow within the customer service industry, Orient Biz Tech provides the platform to achieve your goals.
Work Location and Schedule
Location: On-site at our Lahore office
Type: Full-time position
Work Hours: Standard business hours, with flexibility for rotational shifts
We are committed to providing a productive and positive work environment, ensuring that every team member feels valued and motivated.
---
How to Apply
Ready to take the next step? If you're excited about the opportunity to work at a growing BPO and digital marketing firm, apply today to become a Call Agent at Orient Biz Tech.
To apply, please send your updated resume and cover letter to careers@orientbiztech.com
---
Final Thoughts
Orient Biz Tech is where talent meets opportunity. If you’re someone who loves engaging with people, solving problems, and being part of a team that’s shaping the digital future—this is your chance. Join us in Lahore and make your mark as a Call Agent with a company that’s driven by innovation and powered by people.
